{"id":1877,"date":"2024-01-28T13:34:04","date_gmt":"2024-01-28T18:34:04","guid":{"rendered":"https:\/\/www.unliterate.net\/?page_id=1877"},"modified":"2025-03-01T18:44:33","modified_gmt":"2025-03-01T23:44:33","slug":"resume","status":"publish","type":"page","link":"https:\/\/www.unliterate.net\/index.php\/resume\/","title":{"rendered":"R\u00e9sum\u00e9"},"content":{"rendered":"\n<p class=\"has-text-align-center\"><strong>Matthew Heick<\/strong> | <a href=\"https:\/\/www.google.com\/maps\/place\/Woodville,+OH+43469\/@41.4509181,-83.3733687,15z\/\" target=\"_blank\" rel=\"noreferrer noopener\">Woodville, OH 43469<\/a> | <a href=\"mailto:employheick@gmail.com\">employheick@gmail.com<\/a><br><a href=\"https:\/\/profile.indeed.com\/p\/matthewh-gbbmwkm\" target=\"_blank\" rel=\"noreferrer noopener\">Indeed<\/a> | <a href=\"https:\/\/www.linkedin.com\/in\/matthew-heick\/\" target=\"_blank\" rel=\"noreferrer noopener\">LinkedIn<\/a> | <a href=\"https:\/\/github.com\/mjheick\" target=\"_blank\" rel=\"noreferrer noopener\">GitHub<\/a> | <a href=\"https:\/\/g.dev\/mjheick\" target=\"_blank\" rel=\"noreferrer noopener\">g.dev<\/a> | <a href=\"https:\/\/www.facebook.com\/mjheick\" target=\"_blank\" rel=\"noreferrer noopener\">Facebook<\/a> | <a href=\"https:\/\/twitter.com\/mjheick\" target=\"_blank\" rel=\"noreferrer noopener\">X<\/a><\/p>\n\n\n\n<h2 class=\"wp-block-heading has-text-align-center\">Skills<\/h2>\n\n\n\n<h3 class=\"wp-block-heading\">Software Development<\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Experience with LAMP\/WAMP (Linux\/Windows, Apache, MySQL, PHP)<\/li>\n\n\n\n<li>Experience with HTML, Javascript, VBScript, CSS, AS3+Flash CS6<\/li>\n\n\n\n<li>Experience in ANSI C with Microsoft QuickC, GNU C, and Visual C<\/li>\n\n\n\n<li>Experience in Visual Basic 6.0 classes, debugging, code signing<\/li>\n\n\n\n<li>Minor Experience with ASP, VBScript, Node, Perl, and Java<\/li>\n\n\n\n<li>Experience in Shell Scripting\/Linux and Batch\/WScript<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\">Network Administration<\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Windows Server 2000\/2003\/2008\n<ul class=\"wp-block-list\">\n<li>Active Directory, DNS, DHCP, R&amp;RA, IIS, WSUS, Shadow Copy<\/li>\n\n\n\n<li>Windows Server Enterprise in clustered environments<\/li>\n\n\n\n<li>Working experience with Microsoft Exchange and Lotus Notes<\/li>\n<\/ul>\n<\/li>\n\n\n\n<li>Virtualization with VMWare ESX, Oracle OCI and VirtualBox<\/li>\n\n\n\n<li>Experience with Redhat\/Centos\/Rocky, Mandrake and Ubuntu Linux<\/li>\n\n\n\n<li>Working experience in mixed Mac, Windows, Linux environments<\/li>\n\n\n\n<li>Working experience with Backup Solutions\n<ul class=\"wp-block-list\">\n<li>Internal and external tape backups, rotations<\/li>\n\n\n\n<li>In-house and off site external hard drive backup<\/li>\n\n\n\n<li>Local\/Remote NAS using IP<\/li>\n\n\n\n<li>Configuring backup software: Veritas, Tapeware, Microsoft Backup<\/li>\n<\/ul>\n<\/li>\n\n\n\n<li>Fiber and Ethernet SAN setup and configuration<\/li>\n\n\n\n<li>Novell Netware 4.x\/5.x<\/li>\n\n\n\n<li>Working experience with Cisco 2600, 3600, 2900, 4900 series routers and switches\n<ul class=\"wp-block-list\">\n<li>Flashing, configuration, interface configuration, access-lists<\/li>\n\n\n\n<li>Multilink configuration, Frame Relay, Failover<\/li>\n<\/ul>\n<\/li>\n\n\n\n<li>Working experience in Remote Access using SSH, VNC &amp; RDP<\/li>\n\n\n\n<li>Cat5\/Cat5e\/Cat6 wiring and certification.\n<ul class=\"wp-block-list\">\n<li>Conforming to EIA\/TIA568 Standards<\/li>\n\n\n\n<li>Stranded and Solid copper wiring, punch down blocks, racks<\/li>\n\n\n\n<li>Working experience with Fiber Optic migration and certification<\/li>\n\n\n\n<li>Working experience with 802.11b\/g\/n\/a business Wireless<\/li>\n<\/ul>\n<\/li>\n\n\n\n<li>IPv4\/IPv6 protocols\n<ul class=\"wp-block-list\">\n<li>Advanced subnetting, CIDR, routing<\/li>\n\n\n\n<li>Managed switches, VLANs, Trunks<\/li>\n\n\n\n<li>TCP\/UDP, DHCP\/BOOTP, ARP, DNS, SNMP, Radius<\/li>\n<\/ul>\n<\/li>\n\n\n\n<li>Experience with packet capture and analysis with tcpdump and wireshark<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\">Computer Repair and Maintenance<\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li>COMPTIA A+ Certified<\/li>\n\n\n\n<li>Computer Repair and Maintenance\n<ul class=\"wp-block-list\">\n<li>BIOS Beep Codes, comprehending POST messages and codes<\/li>\n\n\n\n<li>Operating system installation and repair<\/li>\n\n\n\n<li>Software package installation with various vendors<\/li>\n\n\n\n<li>Onsite experience for workstation and server repair<\/li>\n\n\n\n<li>Notebook repair<\/li>\n<\/ul>\n<\/li>\n\n\n\n<li>Part selection and assembly of Desktop and Server systems<\/li>\n\n\n\n<li>Printer Diagnosis and Repair of Dot Matrix, Impact, Laser, and Inkjet printers<\/li>\n\n\n\n<li>Working experience with configuration and maintaining Redundant Systems (RAID 0-50\/JOBD)<\/li>\n\n\n\n<li>Working experience with Advanced Data Recovery Procedures<\/li>\n\n\n\n<li>Proficient with Microsoft Office 2000, 2003, 2007 Word, Excel, Access, PowerPoint<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading has-text-align-center\">Work Experience<\/h2>\n\n\n\n<figure class=\"wp-block-table\"><table  class=\" table table-hover\" ><tbody><tr><td><strong>Principal Software Engineer, CloudID<\/strong><br>Synacor, Inc &#8211; Buffalo, NY<br>September 2013 to October 2024<br><br>&#8211; SME with SimpleSAMLphp (LAMP) and Keycloak (Java 8) Identity Stacks, deploying multi-tenant installations, developing modules, and troubleshooting issues.<br>&#8211; Supported and improved custom Perl and Java Authorization stacks<br>&#8211; Worked extensively with Sysads and Sysarch in optimizing nginx\/varnish, load testing, and validating dependability and stability during high traffic events.<br>&#8211; Created builds with Bamboo\/Jenkins and Release Code via Pull-Based Deployment utilizing in-house tools<br>&#8211; Led and Mentored new engineers with one-on-one and lunch-and-learns to help improve their time to delivery.<br>&#8211; Diagnosed issues and communicated with teams in regards to bugs and unintended issues that were raised during and after deployment.<br>&#8211; Addressed Technical Support Services (TSS) issues from inception to resolution.<br>&#8211; Participated in 24\/7 on-call rotation.<\/td><\/tr><tr><td><strong>Webmaster<\/strong><br>UVDeviant &#8211; Hong Kong, Hong Kong SAR<br>December 2008 to March 2016<br><br>&#8211; Responsible for site maintenance, development, integration of new features, and making technical decisions on future development of features.<br>&#8211; Custom wrote website using PHP, HTML, MySQL, JavaScript, and AS3.<br>&#8211; Developed online catalogue for users to buy and sell textures as clothing, list properties, as well as sell individual textured props.<br>&#8211; Site is a 3rd party application of Utherverse, Inc, geared towards creating technologies for users when the opportunity exists that Utherverse cannot initially offer their clients.<br>&#8211; Site has 43,000+ registered users.<\/td><\/tr><tr><td><strong>Consultant<\/strong><br>Intelligent Choice of Western New York &#8211; Bergen, NY<br>March 2008 to August 2011<br><br>&#8211; Developed Free Forms application for Insurance Quoting for Genesee Patrons Insurance.<br>&#8211; Developed web framework for Medicare Secondary Payment Processor<br>&#8211; Code Auditing and Quality Assurance for HIPPA compliance.<\/td><\/tr><tr><td><strong>Network Administrator<\/strong><br>TitanX Engine Cooling, Inc &#8211; Jamestown, NY<br>June 2008 to July 2010<br><br>&#8211; Responsible for WAN, LAN, private\/public Wifi connectivity between 300 workstations and 15 servers for Jamestown plant and Wind Tunnel site.<br>&#8211; Administered CISCO gigabit switch framework, Site fiber connectivity, and VLAN management.<br>&#8211; Administered Windows 2008 AD, DNS, DHCP, and VMware ESX Infrastructure on IBM Blade Servers.<br>&#8211; Virtually migrated physical servers to VMWare ESX Infrastructure, deployed new servers as needed.<br>&#8211; Setup and Administered secure network and servers for the development of projects in accordance with State Department ITAR regulations.<br>&#8211; Developed applications to allow communication between Assembly machines and AS400 mainframe using Windows Servers as intermediaries.<br>&#8211; Developed, tested, and integrated failover technologies and disaster recovery solutions to minimize downtime and deployment.<\/td><\/tr><tr><td><strong>Senior PC Technician<\/strong><br>Marchese Computer Products &#8211; Batavia, NY<br>November 2003 to January 2008<br><br>&#8211; Designed, implemented, supported, and installed WNYNet.net Wireless, a 10+ mile long-range WISP for Genesee and Orleans County.<br>&#8211; Remotely administered commercial server\/client networks in response to helpdesk issues.<br>&#8211; Responsible for physical LAN\/WAN design, planning, and deployment.<br>&#8211; Designed, configured and deployed wireless link for VOIP PBX.<br>&#8211; Configured VPNs for transparent international data exchange.<br>&#8211; Managed Helpdesk duties for 1000+ user Dial-up, DSL, and wireless customer base.<br>&#8211; Created PC-specific and custom web-based applications in PHP, ASP and Visual Basic 6 for company use in monitoring external appliances.<br>&#8211; Designed the Batavia Highway Department employee record database utilizing 10-year old encrypted gwbasic code as template.<\/td><\/tr><tr><td><strong>Computer Technical Support Specialist<\/strong><br>Telesec Computers and Supplies &#8211; Jamestown, NY<br>October 2001 to March 2002<br><br>&#8211; Performed various computer and network service tasks.<br>&#8211; Answered and fielded company technical support calls with customers across 2 counties.<br>&#8211; Delivered computer components and office supplies to customer base.<\/td><\/tr><tr><td><strong>Junior Network Administrator<\/strong><br>Allegany-Limestone Central School &#8211; Allegany, NY<br>October 2000 to October 2001<br><br>&#8211; Volunteer position<br>&#8211; Assisted in administration of a 300+ node Novell Network environment<br>&#8211; Personal setup of an elementary computer laboratory on a mixed token ring\/Ethernet network.<br>&#8211; Performed routine PC and printer troubleshooting, maintenance and repair.<br>&#8211; Maintained growing inventory of PC&#8217;s and components throughout a 4 building school district.<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n<h2 class=\"wp-block-heading has-text-align-center\"><strong>&#8220;Completed&#8221; Projects<\/strong><\/h2>\n\n\n\n<p>unliterate.net &#8211; My experience with WordPress. Also a base for my other &#8220;<a href=\"https:\/\/www.unliterate.net\/index.php\/projects\/\">projects<\/a>&#8220;<\/p>\n\n\n\n<p><a href=\"https:\/\/money2matt.com\/\" target=\"_blank\" rel=\"noreferrer noopener\">money2matt.com<\/a> &#8211; A website where people can send me money<\/p>\n\n\n\n<p><a href=\"https:\/\/unliterate.net\/heick.family\" target=\"_blank\" rel=\"noreferrer noopener\">heick.family<\/a> &#8211; The family tree. Searchable, Indexable, Responsive, Incomplete, as all family trees are.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<p>N<em>ote: R\u00e9sum\u00e9, resum\u00e9, and resume are all equivalents per the <a href=\"https:\/\/www.oxfordlearnersdictionaries.com\/us\/definition\/english\/resume_2?q=r%C3%A9sum%C3%A9\" target=\"_blank\" rel=\"noreferrer noopener\">Oxford Advanced American Dictionary<\/a>.<\/em><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Matthew Heick | Woodville, OH 43469 | employheick@gmail.comIndeed | LinkedIn | GitHub | g.dev | Facebook | X Skills Software Development Network Administration Computer Repair and Maintenance Work Experience Principal Software Engineer, CloudIDSynacor, Inc &#8211; Buffalo, NYSeptember 2013 to October 2024 &#8211; SME with SimpleSAMLphp (LAMP) and Keycloak (Java 8) Identity Stacks, deploying multi-tenant installations, [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"page-fullwidth.php","meta":{"footnotes":""},"class_list":["post-1877","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/www.unliterate.net\/index.php\/wp-json\/wp\/v2\/pages\/1877","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.unliterate.net\/index.php\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.unliterate.net\/index.php\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.unliterate.net\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.unliterate.net\/index.php\/wp-json\/wp\/v2\/comments?post=1877"}],"version-history":[{"count":31,"href":"https:\/\/www.unliterate.net\/index.php\/wp-json\/wp\/v2\/pages\/1877\/revisions"}],"predecessor-version":[{"id":2216,"href":"https:\/\/www.unliterate.net\/index.php\/wp-json\/wp\/v2\/pages\/1877\/revisions\/2216"}],"wp:attachment":[{"href":"https:\/\/www.unliterate.net\/index.php\/wp-json\/wp\/v2\/media?parent=1877"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}