Matthew Heick | Woodville, OH 43469
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Work Experience

Principal Software Engineer, CloudID
Synacor, Inc – Buffalo, NY
September 2013 to Present

– Subject matter expert with SimpleSAMLphp (LAMP) and Keycloak (Java 8) Identity Stacks. in deploying multi-tenant installations, developing modules, and troubleshooting issues.
– Worked extensively with Sysads and Sysarch in optimizing software and core operating system dependability and stability during high traffic events.
– Created builds and release code via Pull-Based Deployment utilizing in-house tools.
– Diagnosed issues and communicated with teams in regards to bugs and unintended issues that were raised during and after deployment.
– Addressed Technical Support Services (TSS) issues from inception to resolution.
– Participated in 24/7 weekly on-call rotation.
UVDeviant – Hong Kong, Hong Kong SAR
December 2008 to March 2016

– Responsible for site maintenance, development, integration of new features, and making technical decisions on future development of features.
– Custom wrote website using PHP, HTML4, MySQL, JavaScript, and Flash CS6 with AS3.
– Developed online catalogue for users to buy and sell textures as clothing, list properties, as well as sell individual textured props.
– Site is a 3rd party application of Utherverse, Inc, geared towards creating technologies for users when the opportunity exists that Utherverse cannot initially offer their clients.
– Site has 43,000+ registered users.
Intelligent Choice of Western New York – Bergen, NY
March 2008 to August 2011

– Developed Free Forms application for Insurance Quoting for Genesee Patrons Insurance.
– Developed web framework for Medicare Secondary Payment Processor
– Code Auditing and Quality Assurance for HIPPA compliance.
Network Administrator
TitanX Engine Cooling, Inc – Jamestown, NY
June 2008 to July 2010

– Responsible for WAN, LAN, private/public Wifi connectivity between 300 workstations and 15 servers for Jamestown plant and Wind Tunnel site.
– Administered CISCO gigabit switch framework, Site fiber connectivity, and VLAN management.
– Administered Windows 2008 AD, DNS, DHCP, and VMware ESX Infrastructure on IBM Blade Servers.
– Virtually migrated physical servers to VMWare ESX Infrastructure, deployed new servers as needed.
– Setup and Administered secure network and servers for the development of projects in accordance with State Department ITAR regulations.
– Developed applications to allow communication between Assembly machines and AS400 mainframe using Windows Servers as intermediaries.
– Developed, tested, and integrated failover technologies and disaster recovery solutions to minimize downtime and deployment.
Senior PC Technician
Marchese Computer Products – Batavia, NY
November 2003 to January 2008

– Designed, implemented, supported, and installed WNYNet.net Wireless, a 10+ mile long-range WISP for Genesee and Orleans County.
– Remotely administered commercial server/client networks in response to helpdesk issues.
– Responsible for physical LAN/WAN design, planning, and deployment.
– Designed, configured and deployed wireless link for VOIP PBX.
– Configured VPNs for transparent international data exchange.
– Managed Helpdesk duties for 1000+ user Dial-up, DSL, and wireless customer base.
– Created PC-specific and custom web-based applications in PHP, ASP and Visual Basic 6 for company use in monitoring external appliances.
– Designed the Batavia Highway Department employee record database utilizing 10-year old encrypted gwbasic code as template.
Computer Technical Support Specialist
Telesec Computers and Supplies – Jamestown, NY
October 2001 to March 2002

– Performed various computer and network service tasks.
– Answered and fielded company technical support calls with customers across 2 counties.
– Delivered computer components and office supplies to customer base.
Junior Network Administrator
Allegany-Limestone Central School – Allegany, NY
October 2000 to October 2001

– Volunteer position
– Assisted in administration of a 300+ node Novell Network environment
– Personal setup of an elementary computer laboratory on a mixed token ring/Ethernet network.
– Performed routine PC and printer troubleshooting, maintenance and repair.
– Maintained growing inventory of PC’s and components throughout a 4 building school district.


unliterate.net – My experience with WordPress / Blog

money2matt.com – A website where people can send me money

heick.family – The family tree. Searchable, Indexable, Responsive, Incomplete.

Note: Résumé, resumé, and resume are all equivalents per the Oxford Advanced American Dictionary.