Matthew Heick | Woodville, OH 43469
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Work Experience
| Principal Software Engineer, CloudID Synacor, Inc – Buffalo, NY September 2013 to Present – Subject matter expert with SimpleSAMLphp (LAMP) and Keycloak (Java 8) Identity Stacks. in deploying multi-tenant installations, developing modules, and troubleshooting issues. – Worked extensively with Sysads and Sysarch in optimizing software and core operating system dependability and stability during high traffic events. – Created builds and release code via Pull-Based Deployment utilizing in-house tools. – Diagnosed issues and communicated with teams in regards to bugs and unintended issues that were raised during and after deployment. – Addressed Technical Support Services (TSS) issues from inception to resolution. – Participated in 24/7 weekly on-call rotation. |
| Webmaster UVDeviant – Hong Kong, Hong Kong SAR December 2008 to March 2016 – Responsible for site maintenance, development, integration of new features, and making technical decisions on future development of features. – Custom wrote website using PHP, HTML4, MySQL, JavaScript, and Flash CS6 with AS3. – Developed online catalogue for users to buy and sell textures as clothing, list properties, as well as sell individual textured props. – Site is a 3rd party application of Utherverse, Inc, geared towards creating technologies for users when the opportunity exists that Utherverse cannot initially offer their clients. – Site has 43,000+ registered users. |
| Consultant Intelligent Choice of Western New York – Bergen, NY March 2008 to August 2011 – Developed Free Forms application for Insurance Quoting for Genesee Patrons Insurance. – Developed web framework for Medicare Secondary Payment Processor – Code Auditing and Quality Assurance for HIPPA compliance. |
| Network Administrator TitanX Engine Cooling, Inc – Jamestown, NY June 2008 to July 2010 – Responsible for WAN, LAN, private/public Wifi connectivity between 300 workstations and 15 servers for Jamestown plant and Wind Tunnel site. – Administered CISCO gigabit switch framework, Site fiber connectivity, and VLAN management. – Administered Windows 2008 AD, DNS, DHCP, and VMware ESX Infrastructure on IBM Blade Servers. – Virtually migrated physical servers to VMWare ESX Infrastructure, deployed new servers as needed. – Setup and Administered secure network and servers for the development of projects in accordance with State Department ITAR regulations. – Developed applications to allow communication between Assembly machines and AS400 mainframe using Windows Servers as intermediaries. – Developed, tested, and integrated failover technologies and disaster recovery solutions to minimize downtime and deployment. |
| Senior PC Technician Marchese Computer Products – Batavia, NY November 2003 to January 2008 – Designed, implemented, supported, and installed WNYNet.net Wireless, a 10+ mile long-range WISP for Genesee and Orleans County. – Remotely administered commercial server/client networks in response to helpdesk issues. – Responsible for physical LAN/WAN design, planning, and deployment. – Designed, configured and deployed wireless link for VOIP PBX. – Configured VPNs for transparent international data exchange. – Managed Helpdesk duties for 1000+ user Dial-up, DSL, and wireless customer base. – Created PC-specific and custom web-based applications in PHP, ASP and Visual Basic 6 for company use in monitoring external appliances. – Designed the Batavia Highway Department employee record database utilizing 10-year old encrypted gwbasic code as template. |
| Computer Technical Support Specialist Telesec Computers and Supplies – Jamestown, NY October 2001 to March 2002 – Performed various computer and network service tasks. – Answered and fielded company technical support calls with customers across 2 counties. – Delivered computer components and office supplies to customer base. |
| Junior Network Administrator Allegany-Limestone Central School – Allegany, NY October 2000 to October 2001 – Volunteer position – Assisted in administration of a 300+ node Novell Network environment – Personal setup of an elementary computer laboratory on a mixed token ring/Ethernet network. – Performed routine PC and printer troubleshooting, maintenance and repair. – Maintained growing inventory of PC’s and components throughout a 4 building school district. |
Projects
unliterate.net – My experience with WordPress / Blog
money2matt.com – A website where people can send me money
heick.family – The family tree. Searchable, Indexable, Responsive, Incomplete.
Note: Résumé, resumé, and resume are all equivalents per the Oxford Advanced American Dictionary.